Virgin wireless broadband with Ubuntu notes

Under Ubuntu-8.10 two changes are needed for Virgin wireless broadband USB adaptors to work with NetworkManager.

First is that NetworkManager does not save chap/pap settings. This is a NetworkManager bug. But it can be fixed in /etc/ppp/options:

sudo sed -i 's/#-chap/-chap/' /etc/ppp/options

This will disable chap authentication globally for all connections that do not override the option (such as NetworkManager).

Second thing is that the APN is wrong. I don’t know if this is only for pre-paid, as that is all I have tried.

After plugging in the USB adaptor and selecting your internet provider:

  • Right click the NetworkManager icon in the system try
  • Select the Mobile Broadband tab
  • Click on your connection then click Edit
  • Change the APN from VirginInternet to VirginBroadband
  • Click Ok, then Close

To start and stop data sessions now, left click the NetworkManager icon.

If your are asked for a password to connect, anything can be entered.


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  1. Glen
    March 17, 2009 7:39 pm

    Thanks for this. Worked a treat.

  2. June 12, 2009 9:14 am

    Thanks for the info. I just started using prepaid virgin broadband with a byo modem. The sed one-liner makes it all work fine.

    much thanks.